7 Make or Break Factors When Choosing VoIP Solution Providers in Dubai

Does it fit your budget ?

Exploring pricing can be a bit tricky. Even if you’re price sensitive (—everyone is, right?!?), we want you to do quick math before settling for the lowest bidding VoIP solutions providers. What’s the cost of losing out on a business opportunity because your phone system was down when you needed it? What’s the most you can set aside for a reliable phone system?
The next step is to consult with the reputed VoIP companies in Dubai, such as Righton Technologies, to get a transparent quote on the implementation fee and prices to use the different voice communication features you require for your business. Let’s face it: what good is choosing a business VoIP that you can’t afford? Righton Technologies has a dedicated consulting wing that analyzes your existing PBX architecture and assists you in deploying the right solutions that meet your need and give your business a competitive edge at the best possible budget.

Never compromise on call quality.

The one thing we hate most about cheap VoIP solution providers in the market is that you’ll have to trade the most integral feature for voice communications — call quality. You’d be surprised to hear that the number one reason why a significant number of our clients have migrated to Righton Technologies from their existing VoIP companies in Dubai is due to choppy audio and high call drop frequencies. Righton Technologies implements the best-in-class VoIP solutions like the 3CX phone system that guarantees high-quality audio that is on par with the best wired telephone systems on the planet.

Do you only need the telephony function or a full suite of VoIP solution?

The most basic VoIP system will allow users to place calls and talk using their handset or headset. However, what makes VoIP systems great is the window of opportunity it opens with its other features and functionalities. As most businesses do, one of the versatile features you may want to opt for are softphones that run on a desktop or mobile software like 3CX phone systems.
Implementing the advanced telephony function through certified 3CX VoIP providers, like Righton Technologies, allows you to connect with your team and customers on calls, messages, and on-the-go video conferencing accessible from anywhere. Some optional extras that could add significant value to your business include call queuing functionalities, call recording, auto attendant, divert-to-voicemail, virtual faxing, email messaging, and music-on-hold.

Reliability & presence of the VoIP solution provider in your location.

The fourth important factor to consider while choosing your next VoIP solution provider is to look at their geographic area of operations. What works better in one region may not be an ideal option for another just because of its limited presence. So, if you’re looking for good VoIP companies in Dubai, it is best to consider one having an extensive presence and track record in Dubai, for instance, Righton Technologies.

How good is the technical support system of the VoIP solution provider?

Like any other product or service you purchase, you need to be sure that your VoIP solutions provider doesn’t vanish into thin air after the 3CX phone system installation. Your VoIP phone system is only as good as the level of customer support you get, and we can’t emphasize that enough. For example, among the VoIP companies in Dubai, Righton Technologies has the reputation of having one of the best full-fledged technical support infrastructures to handle and resolve support requests within the shortest turnaround time.

Data Security & Privacy

Another drawback of cheap and low-quality VoIP solution providers is that there is no security measure to protect your and your client’s data and privacy. With rising threats of attack vectors, a cloud-based application like the 3CX phone system needs comprehensive data and privacy security measures. Always prefer VoIP solutions, such as Righton, which offer end-to-end encryption and advanced authentication options, like biometric or multi-factor authentication (MFA), and a host of other data protection measures.

Scope of scalability and upgrades as you grow

Out of all the factors we have noticed small and medium business owners consider before opting for VoIP companies in Dubai, scalability and upgradability came last. When you’re just beginning to use the system, it may be tempting to go with the cheapest solution on the market. But, trust us on this, businesses do scale pretty quickly and outgrow the functionalities offered by the existing VoIP solution. Instead of going through the hassle of revamping your entire VoIP infrastructure, choose a 3CX VoIP provider like Righton to ensure that the phone system you’re using scales at will without much price implications as you continue to grow. Look for plans that allow third-party integrations with extensions such as Google Drive, CRM software, Dropbox, presence-sharing applications, and instant messaging tools. Apart from advanced third-party integrations, Righton also features rich unified communications capabilities, making it perfect for seamless IT infrastructure that covers multiple channels, meeting spaces, and other collaboration features when you need them.

Bottom Line

It’s safe to say that VoIP services like the 3CX phone system are the answer to your business phone communication challenges. Righton is one of the few reliable VoIP companies in Dubai that offers custom-tailored value-added solutions for your business by seamlessly integrating VoIP technology with your IT infrastructure.