AMC 101: Choosing The Right AMC Solution Providers in Dubai

As you scale your business, keeping track of your company’s IT service schedule or determining how much tech infrastructure you need to build to keep pace with your business growth can become quite a hassle. If you’re like other small and medium businesses
frustrated by frequent breakdowns in performance or system downtimes, you need is a good IT AMC solution provider.

In this guide, let’s walk you through the concept of an Annual Maintenance Contract (AMC) and how to choose the right AMC solution provider for your business in Dubai.

A Layman’s Explanation of Annual Maintenance Contracts (AMC)

Imagine your company buys a host of devices, software, and equipment to run its business, including computers, laptops, networks, servers, printers, UPS, routers, batteries, you name it. These devices and software that help you run your business smoothly comprise your IT infrastructure.

While it is entirely possible to manage your tech infrastructure when you’re a smaller organization, seasoned executives understand the need to focus on their core business operation rather than tackling IT challenges all day long. Instead, they hire a managed IT
services provider to take care of the regular IT maintenance and dedicate their team’s efforts to serving their clients and customers better. This yearly contract such businesses sign with their IT support service provider is called the Annual Maintenance Contract or
AMC.

An AMC gives you the flexibility to manage your operations without worrying about IT downtimes. A good AMC solution provider like Righton Tech has the capacity to ensure 24/7 uptime for your IT system and quick & effective maintenance whenever the system
malfunctions.

What To Look For When Choosing The Right IT AMC Solution Provider in Dubai?

While opting for an IT support company in Dubai, it’s imperative that you look at what’s covered and what’s not. Four of the most critical benefits covered by reputed AMC solution providers, such as Righton Tech, include:

1. Regular monitoring of your IT system
Determining whether your systems are online and performing to the desired service levels is critical to all businesses. A robust 24/7 IT infrastructure monitoring can guarantee agile and future-proof business operations without any headaches.
2. Scheduled maintenance & automatic software updates
Your business needs regular upgrades and updates for new and existing software to improve operational performance, strengthen security, and ensure reliability. An IT AMC, such as Righton, Dubai, has well-equipped systems and processes that seamlessly ensure
continuous managed maintenance for your tech infrastructure from time to time.
3. Timely repair or replacement of hardware components
Always prefer IT services with a significant local presence. One of the many advantages of signing AMCs with reputed managed IT services in your local region, such as Righton in Dubai, is that they can quickly and reliably handle all upgrades, repairs, and replacement of existing or old hardware as and when the need arises.
4. Periodic Security Assessments
Another benefit of opting for an IT support company in Dubai like Righton is the periodic assessment of weaknesses and vulnerabilities in your network security infrastructure. This way, you can get the best recommendations on fixing the issues based on the analysis report.

Bottom Line
The impact of implementing an AMC contract with an IT support company in Dubai, such as Righton Tech, is significant. Righton’s IT AMC services streamline the planning and budgeting of your annual IT maintenance expenses, give a better picture of when and how to schedule and handle tech needs, ensure regular maintenance, and provide features custom-tailored to suit your business needs.